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Questions?

Curious about our products? Here are some answers to some common queries:

What distinguishes Original Hand Painted Art?
Original hand-painted art pieces are masterfully crafted by Amy. They are painted using a variety of acrylic mediums and tools over a Gesso-primed stretched cotton canvas. The thickness of canvases vary between .75 inches and 1.25 inches for a gallery-quality feel. Original paintings are not duplicated, making each piece truly unique. Originals become available for purchase from time to time, and subscribers to our email list receive the first opportunity to purchase. Pricing for original paintings varies and is unique to each piece, ranging from as low as $397 to $3,300 and higher. Please inquire for additional questions.
What are Artist Embellished Prints?
Embellished prints are professional printed copies of the original painting’s digital file renditions. They are produced through a Print on Demand Service (POD) and shipped directly to Amy’s studio. Upon receipt, Amy adds hand-painted acrylic embellishments to selected, providing highlights and a personal touch, making each print one-of-a-kind. Please allow 4-6 weeks for delivery of embellished prints, as this includes production, embellishment paintings, and drying time. Pricing for printed pieces with additional embellishment starts at $497. Please inquire to purchase an embellished print, and the purchase order will be processed as a custom order.
What is a POD print? Let us shed some light on this innovative process:
A POD (Print on Demand) print is a stunning reproduction created from a digital photograph of the original painting. Our meticulous process involves enhancing these photographs to the highest quality using advanced Photoshop techniques, ensuring unparalleled detail. We partner with a trusted third-party printing company to bring the print of the painting to life. Each final print undergoes rigorous quality checks before being carefully packaged and shipped directly to your doorstep. We utilize premium shipping materials to safeguard your artwork during transit, guaranteeing it arrives in pristine condition. Please note: While every effort has been made to deliver the highest quality reproduction, slight variations in color may occur between what you see on your screen and the actual print. Rest assured, we've implemented numerous measures throughout the production process to minimize these differences and provide you with a print that closely matches your screen viewing experience.
What does Gallery Wrapped mean?
Gallery wrapped printed pieces are produced on stretched canvas. Canvas wrap prints feature either a “thin frame” that is approximately 2-3 cm (0.8-1.2 inches) or a “thick frame” that is approximately 4cm (1.6 inches) thick frame with hand-made wooden bars. The artwork extending over all sides, eliminating the need for framing and creating a polished look.
What is a Giclee?
A Giclee, (pronounced 'zhee-clay') is a print of the original painting and is crafted on archival-grade paper or canvas, ensuring longevity and durability. Utilizing advanced technology, this method is meticulously reproduced to capture every detail including paint drips and brush strokes, all while maintaining color nuances with accuracy.
One Discount Code Policy:
Q: Can I use multiple discount codes on my purchase? A: We understand the appeal of stacking discounts, but to ensure fairness and transparency for all our customers, we only allow the use of one discount code per transaction. Q: Can I combine a discount code with other offers or promotions? A: In most cases, discount codes cannot be combined with other offers or promotions. However, we occasionally run special promotions where stacking discounts may be allowed. Please refer to the specific terms and conditions of each offer for details. Q: What should I do if my discount code isn't working? A: If you encounter any issues with your discount code, please ensure that you have entered it correctly during checkout. Additionally, double-check the terms and conditions of the code to ensure it applies to the items in your cart. If you continue to experience difficulties, feel free to reach out to our customer support team for assistance. Q: Can I use my discount code on future purchases if I don't use it now? A: Discount codes typically have expiration dates, so we encourage you to use them before they expire. Unfortunately, expired discount codes cannot be redeemed. However, we regularly offer new promotions and discounts, so be sure to keep an eye out for future opportunities to save.
Is local pickup available locally in Arizona? 
Originals paintings and embellished paintings completed may potentially be arranged for local pickup in Arizona. Unfortunately, we don't produce our print on demand products on-site, so local pickups are not an option. Your order will be carefully packaged and shipped directly to you via USPS, FedEx or UPS.
How soon will my order ship?
Shipping times for prints typically range from 1-2 weeks for production and shipping, though certain custom items may take a bit longer. For custom embellished paintings please allow 4-6 weeks for delivery.
Can I track my order?
Absolutely! We'll email you tracking details as soon as your order is on its way.
Is it possible to change my order?
Unfortunately, once an order is placed, we begin production immediately and cannot accommodate changes. Please ensure all details are correct before finalizing your order.
What about returns or exchanges?
Since each piece is made specifically for you based on your selections, please feel free to ask any questions about a product before processing your online order. In the event that you are not satisfied with your product, please send an email us within 30 days of receiving your order to initiate the return or exchange process. Refunds are not available after 30 days of receiving the order.
Do you guarantee shipping and handle damaged products?
We guarantee your order's arrival in perfect condition. If your product arrives damaged, please reach out to us within 7 days of delivery with photos, and we'll promptly arrange a replacement.